Subprocessors

Flux defines customer data as all data provided by the customer to Flux through their use of Flux services. Some customer data is personal data as defined under GDPR.

The Flux Subprocessor List identifies subprocessors authorized to subprocess customer or personal data on behalf of Flux to provide services to our customers. This list is applicable for all Flux services governed by the Flux Data Protection Agreement.

Flux publishes the names of any new subprocessors for its online services at least 14 days in advance of the subprocessor’s authorization to perform services that may involve access to customer data or personal data.

If you have questions about this list, please contact us at legal@flux.ai.

Name of SubprocessorDescription of ProcessingLocation of ProcessingCorporate Location
Amazon Web Services (AWS)Cloud Hosted Infrastructure and Data HostingUnited StatesUnited States
Azure (Microsoft)Cloud Hosted Infrastructure and Data HostingUnited StatesUnited States
CloudflareCloud Hosted Infrastructure and Data HostingUnited StatesUnited States
Google Cloud Platform (GCP)Cloud Hosted Infrastructure and Data HostingUnited StatesUnited States
AlgoliaCloud Hosted Infrastructure and Data HostingUnited StatesUnited States
PubnubReal-time Communication infrastructureUnited StatesUnited States
CannyCustomer Support Ticket SystemUnited StatesUnited States
StripePayments InfrastructureUnited StatesUnited States
OpenAIMachine Learning InfrastructureUnited StatesUnited States
AnthropicMachine Learning InfrastructureUnited StatesUnited States
SegmentInstrumentation InfrastructureUnited StatesUnited States
DatadogInstrumentation InfrastructureUnited StatesUnited States
Customer.ioEmail InfrastructureUnited StatesUnited States
IntercomEmail InfrastructureUnited StatesUnited States
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Subprocessors