Thank you for trying Flux
This page shows how to end a free trial or cancel a paid subscription.
If something did not work the way you expected, or if Flux can improve your experience, tell Flux support. Flux support reads every message.
Before you start
You can cancel from your account settings at any time. You do not need to contact Flux support to cancel.
Open Flux and click your profile avatar in the top right corner.
Select Settings, then click Plans and Usage in the menu on the left.
Find your plan card and click the gear icon on the right side.
Both flows below start from Settings → Plans and Usage.
Cancel while on a free trial
In Plans and Usage, find your subscription card.
Click the 2nd gear icon on the right side of the card.
Select Change plan... and then click Cancel plan... at the bottom.
Review the summary and confirm by clicking Cancel Plan.
Your trial stays active until its end date. After that, your account moves to the free plan and you will not be charged.
Cancel while on a paid subscription
In Plans and Usage, find your active plan card.
Click the gear icon on the right side of the card.
Select Change plan... from the menu.
At the bottom of the plan options, select Cancel plan...
Review the summary and confirm by clicking Cancel Plan.
You'll have the option to get a 50% discount on your next month, contact the billing team, or cancel the plan:
Your plan stays active until the end of the current billing period. You keep full access until then, and you will not be billed again.
After you cancel
Your plan card in Settings will show the date your access ends. You can resubscribe at any time from Settings → Plans and Usage.
Still can't cancel?
If neither option appears, or if you get an error while you cancel, contact Flux support and include the email address on your Flux account. Flux support cancels the plan for you and confirms when it is done.